The “difficult patient” and medical professionalism

Abstract

This article reviews the features that characterize the “difficult patient”, which is a concept defined on the basis of a “difficult physician-patient relationship”. It reviews the fundamentals of the physician-patient relationship from an anthropological point of view and provides recommendations to improve it in a way that it is more beneficial and provides greater satisfaction for both parties. The article suggests physician should seek to achieve high levels of medical professionalism by respecting the patient’s autonomy and seeking her well-being at all times, while showing compassion and a service attitude towards her. In addition to this, a more empathetic attitude towards the patient can also contribute to improving the relationship.